Terms & Conditions

Effective Date: February 24, 2026 Last Updated: February 24, 2026

Welcome to Rodeo Junk Removal (“Rodeo Junk Removal,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website, your communications with us, and the junk removal and cleanout services we provide.

By using our website, contacting us, scheduling an estimate, or using our services, you agree to these Terms.

If you do not agree to these Terms, please do not use our website or services.

1) Company Information

Rodeo Junk Removal Website: https://www.rodeojunkremoval.com

Primary Phone: (931) 638-5865
Middle TN Local Line: (615) 973-5865
North AL Local Line: (256) 541-1881
Email: RodeoJunkRemoval@gmail.com
Mailing Address: [Insert Business Mailing Address]

2) Services We Provide

Rodeo Junk Removal provides junk removal, hauling, cleanouts, and related light labor services, which may include (depending on the job):

  • Furniture removal
  • Appliance removal
  • Garage, shed, and property cleanouts
  • Rental property cleanouts
  • Estate cleanouts
  • Hoarder house cleanouts
  • Light demolition and debris removal
  • Other non-hazardous junk removal services

All services are subject to availability, location, safety conditions, and our acceptance of the job.

3) Free On-Site Estimates and Pricing

We provide free on-site estimates.

Important pricing policy:

  • We do not provide final pricing based only on photos or messages
  • Final pricing is confirmed during the on-site estimate before work begins
  • No work will begin until you approve the price

Pricing may vary based on factors such as:

  • Volume/amount of material
  • Weight of items
  • Labor required
  • Accessibility (stairs, distance to truck, tight spaces, etc.)
  • Disassembly needs
  • Disposal fees
  • Time required
  • Special handling requirements

Website pricing examples, marketing language, or verbal ranges are estimates only and are not guaranteed final prices.

4) Approval to Perform Work

By approving an estimate and authorizing us to begin work, you agree to:

  • The agreed service scope
  • The approved price (unless the scope changes)
  • These Terms & Conditions

If the scope changes after work begins (for example, more items are added or access conditions differ), we may provide an updated price for your approval before continuing.

5) Customer Responsibilities

You agree that:

  • You are the owner of the items being removed, or you have legal authority/permission to have them removed
  • The items are ready for removal, or you have disclosed any issues that may affect access or labor
  • The work area is reasonably safe to access
  • You will identify any items that should NOT be removed before work begins
  • You will disclose any known hazardous materials or dangerous conditions in advance

We are not responsible for items removed that were not identified as “do not remove” before loading, especially when they are mixed with junk or placed in designated removal areas.

6) Prohibited Items and Unsafe Conditions

Unless specifically agreed in writing, we do not accept or remove hazardous, illegal, or restricted items, including but not limited to:

  • Hazardous chemicals
  • Paints, solvents, fuels, oils (in many cases)
  • Asbestos-containing materials
  • Biohazard materials
  • Medical waste
  • Explosives or fireworks
  • Ammunition or firearms
  • Toxic or contaminated materials
  • Any materials prohibited by law or landfill rules

We may refuse or stop service if:

  • Unsafe conditions exist
  • Hazardous materials are present
  • The job presents a risk to people, property, or our crew
  • The job differs materially from what was described

7) Scheduling, Arrival Windows, and Delays

We make every effort to arrive as scheduled. However, arrival times may vary due to:

  • Traffic
  • Weather
  • Prior jobs running longer than expected
  • Disposal facility delays
  • Safety concerns
  • Equipment issues

We may contact you to confirm, update, or reschedule appointments when necessary.

We are not liable for delays caused by events outside our reasonable control.

8) Cancellations and Rescheduling

You may cancel or reschedule your appointment by calling or texting us.

If we arrive for a scheduled appointment and:

  • no one is available,
  • access is denied, or
  • the job cannot proceed for reasons not disclosed in advance,

we may charge a trip fee or rescheduling fee of “reasonable trip fee”, where permitted by law.

We understand emergencies happen, and we will make reasonable efforts to work with you on rescheduling.

9) Payment Terms

Payment is due upon completion of service unless otherwise agreed in writing.

Accepted payment methods: Cash / Card / Check / Invoice

If payment is not made when due, we may:

  • charge applicable late fees (if disclosed and allowed by law),
  • recover collection costs, and/or
  • pursue legal remedies.

If you dispute a charge, please contact us promptly so we can review and address the issue.

10) Donations, Recycling, and Disposal

When possible, we may separate reusable items for donation or recycling. However:

  • We do not guarantee any item will be donated or recycled
  • Final disposal method depends on item condition, local rules, and facility acceptance
  • We may choose the disposal, recycling, or donation destination at our discretion

Our “donation-first” or “recycling-first” messaging reflects our intent, not a guarantee for every item.

11) Property Access and Damage Limitations

We take reasonable care while performing services. However, junk removal and cleanout work can involve heavy lifting and movement through tight spaces.

By using our services, you acknowledge:

  • Minor scuffs, marks, or incidental wear can occur in the ordinary course of moving large items
  • Pre-existing damage may be present at the property
  • Hidden defects (weak flooring, loose rails, rotted structures, etc.) may increase risk

We are not responsible for damage caused by:

  • Pre-existing structural or property defects
  • Unsafe conditions not disclosed to us
  • Customer instructions that increase risk
  • Items that break due to age, condition, or hidden weakness during removal/disassembly

If you believe damage occurred due to our work, you must notify us within [7] days of service.

12) No Warranty for Website Information

We try to keep the website accurate and up to date, but we do not guarantee that all content is complete, current, or error-free at all times.

Website content is provided for general information only and may include:

  • service descriptions
  • estimated pricing examples
  • service area information
  • promotional offers (which may change or expire)

We may update, change, or remove website content at any time without notice.

13) Promotions and Discounts

Any promotions, discounts, coupons, or special offers:

  • may be changed or ended at any time,
  • may not be combined unless stated otherwise,
  • may have minimum service requirements, and
  • are subject to verification and availability.

We reserve the right to refuse or limit any promotion in cases of misuse, error, or fraud.

14) Text Messages, Calls, and Communications

By contacting us by phone, text, or website form, you consent to receive communications from us related to your inquiry or service request, including:

  • estimate scheduling
  • appointment reminders
  • arrival updates
  • service follow-up

Standard message and data rates may apply.

We do not use your phone number for unrelated marketing without your consent.

15) Privacy Policy

Your use of our website and services is also subject to our Privacy Policy.

Please review our Privacy Policy here: https://www.rodeojunkremoval.com/privacy policy/

16) Intellectual Property

All content on this website, including text, logos, branding, graphics, photos, and design elements, is owned by Rodeo Junk Removal (or used with permission) and is protected by applicable intellectual property laws.

You may not copy, reproduce, republish, or use our website content for commercial purposes without our prior written permission.

17) Limitation of Liability

To the fullest extent permitted by law, Rodeo Junk Removal is not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to:

  • use of our website,
  • delays in service,
  • inability to provide service,
  • disposal outcomes,
  • or use of our services.

Our total liability for any claim related to a specific service is limited to the amount paid for that service.

Nothing in these Terms limits liability where such limitation is prohibited by law.

18) Indemnification

You agree to indemnify and hold harmless Rodeo Junk Removal and its owners, employees, and contractors from claims, damages, losses, and expenses (including reasonable attorney’s fees) arising from:

  • your breach of these Terms,
  • your misrepresentation of ownership/authority over items removed,
  • hazardous or illegal materials provided for removal,
  • or unsafe conditions at the property not disclosed in advance.

19) Governing Law and Venue

These Terms are governed by the laws of the State of Tennessee, without regard to conflict of law principles, to the fullest extent permitted by applicable law.

You agree that any dispute arising out of or relating to these Terms or our services shall be brought in a court of competent jurisdiction in Tennessee, except where applicable law requires a different forum or preserves non-waivable rights.

20) Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

21) Changes to These Terms

We may update these Terms from time to time. When we do, we will update the “Last Updated” date at the top of this page.

Your continued use of our website or services after updated Terms are posted means you accept the revised Terms.

22) Contact Us

If you have questions about these Terms & Conditions, please contact us:

Rodeo Junk Removal Website: https://www.rodeojunkremoval.com

Email: RodeoJunkRemoval@gmail.com
Primary Phone: (931) 638-5865
Middle TN Local Line: (615) 973-5865
North AL Local Line: (256) 541-1881
Mailing Address: [Insert Business Mailing Address]